www.olteniahotel.ro site is a commercial site, owned by SC TUBOMET SRL, which allows booking rooms at Oltenia Hotel, TUBOMET SRL property.
Use, including visiting and buying travel services www.olteniahotel.ro site implies acceptance of terms and conditions in the following paragraphs.termeni-si-conditii
Our desire is to offer you an unforgettable experience in Oltenia Hotel, establishing a set of rules that we kindly ask you to consider.
Arrival and departure:
– Check-in is from 14.00.
– Check-out is until 12:00.
– At the request of customers and when the hotel has spaces can be applied, according to international practice, special rates for staying in the room after 12.00 as follows:
1. to remain until 23:00 will be charged 50% from the room rate
2. Luggage can be stored in the luggage room free of charge for 24 hours.

Accommodation:
The accommodation of every person will be made by filling the registration form, in accordance with the identity card.
Accommodation for children up to 7 years will be free of charge, children between 7-12 years will be charged 50% of the rate, with or without providing extra bed in the room and for children over 12 years will be charged the normal tariff.
Reservation:
For a booking, please fill in the form or contact the booking service by phone: +40 351 444 100; 40 351 444 101; +40 351 411 555; +40 351 411 411 or E-mail address: receptie@olteniahotel.ro
Cancellation Policy:
Any cancellation of reservation will be made by contacting booking service.
No penalties will apply if cancellation is made with at least 24 hours in advance and only if they were not issued tax documents (invoice).
Tariffs:
The tariffs differ depending on the type of room chosen and on the number of people.
Payment methods:
Payment is accepted cash (RON) or credit cards (Visa, MasterCard, Maestro, American Express) in reception, payment will be made upon check in.
Online with credit card (Visa /Maestro /MasterCard).
If you choose the payment method „Online bank card” is required to complete a form with information about your card in a secure page payment processor.
– Payments with credit / debit cards issued by Visa and MasterCard (Visa / Visa Electron and MasterCard / Maestro) are make through the „3-D Secure” developed by organizations that provide on-line the same level of security as the ATM or physical environment, the trader.
– „3-D Secure” first guarantees that no information regarding your card is transferred or stored at any one time, or store servers payment processor servers, this details are managed directly by Visa systems and MasterCard.
If the customer has paid for the room reserved and was sent an invoice, amount paid is non-refundable regardless of whether the client cancelled or not the reservation in time.
Program operating restaurant and bar:
Breakfast is served daily from 07:00 to 10:00 AM, Saturday and Sunday from 07:00 to 10:00 AM. In the restaurant on the ground floor we are waiting for you daily from 07:00 to 24:00.
Smoking:
Inside the hotel there are rooms for non-smokers and smokers so, and restaurant and public spaces are places.
Safety:
The hotel and public spaces are monitored by camera system. We are not responsible for items forgotten, lost or stolen allegedly incite the hotel, conference rooms, restaurant and bar.
Parking space and cars:
Hospitality unit can park cars and security guards (we suggest avoiding sagging objects in sight).
Special needs:
We wish to ensure the best conditions for people with special needs. The vast majority of our hotel premises are accessible for people with disabilities.

Animals:
The general rule is that the hotel is not allowed accommodation of persons accompanied by animals and birds. In exceptional cases and only with the hotel accommodation will be made by submitting a certificate upon arrival at the hotel a national / international health (to include vaccinations). Fee payment is 50% of the amount collected for one person.
Visitors:
You can receive visitors in your room between 08:00 and 22: 00, at no additional cost, where guests receive within 22: 00-08: 00 they will have to pay the price difference and register at the reception.
Privacy:
We will never use personal data without having your prior consent.
Environmental Protection:
It is an ongoing concern. Linen is change to 2 days accommodation, towels every day or on request.
Responsibilities:
The customer is liable to the hotel for damages caused to other customers or staff, buildings, furniture and equipment of the hotel where the mistake / intention can be imputed. The hotel’s liability does not extend to vehicles or their cargoes.
Behavior:
We reserve the right to refuse accommodation or serving customers in the restaurant drunk, rude or disruptive to their attitude, which are harming the hotel image or disturb other guests.
Loyalty:
We reserve the right to award bonuses and discounts in order for our customer loyalty.
Final clauses:
We believe that every client when accessing any service provided by the hotel complex (hotel, restaurant, bar, conference room) is aware of the terms and conditions mentioned above and tacitly accepted them. Hotel policies may change at any time without notice.